


They all treat you like you are inconveniencing them now, a complete reversal of the way it was for as far back as there have been people offering a service, and people paying for that service. How did that happen? Seems very obvious to me. That without the customer, there is no business and no job. For some reason, in the last few years, it seems like everyone out there, brick and mortar businesses or the ones you deal with over the phone like cable or phone companies, have ENTIRELY forgotten the fact that the person they are dealing with is the one responsible for their paycheck. First, because it's the right thing to do, and second, that is how you get and retain customers, the people that actually pay your bills and salary so that you can keep your business open. I'm not sure where customer service has run off to these days, but I ran automotive shops for 30 years, and if I had a customer come in that needed a service that wouldn't keep my guys there all night, or if the customer was in a truly desperate situation, then we stayed and took care of them. Obviously this place is not very customer oriented, so I would have to say that it probably isn't a good idea to go here. I was immediately jumped on when I entered and was told that they were closed. I honestly don't have much hair and a typical cut for me, with clippers, takes about 10 minutes or less.

Went in here at about 7:35 on a Saturday night alone. Went searching for a new place to start getting mine and my family's hair cut.
